1. Introduction
The Neural Post ("we," "our," or "us") provides this Privacy Policy to explain how we collect, use, process, and disclose your information. This applies to your access and use of our website, API, mobile applications, and other services.
2. Information We Collect
A. Information You Provide
- Account Data: Name, email address, password, job title, and company name.
- Payment Data: Billing address and payment method details (processed by our secure payment providers, e.g., Stripe).
- Communications: Content of messages you send to us for support or feedback.
B. Information Collected Automatically
- Usage Data: Pages visited, time spent, clicks, and reading habits.
- Device Data: IP address, browser type, operating system, and device identifiers.
- Location Data: Approximate location derived from IP address.
3. How We Use Your Information
We process your data for the following purposes:
- To provide and maintain the Service (including authentication and billing).
- To personalize your news feed based on your reading history ("The Neural Feed").
- To analyze usage patterns and improve our algorithms.
- To communicate with you about service updates, security alerts, and newsletters.
5. AI & Model Training
We use aggregated, anonymized usage data to train our recommendation engines and improved content categorization models.
We do NOT use your private messages, strict payment details, or personally identifiable information (PII) to train public generative models.
7. Your Privacy Rights
Depending on your location (e.g., EU/UK under GDPR, California under CCPA), you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("Right to be Forgotten").
- Opt-out of certain data processing activities.
To exercise these rights, please contact our Data Protection Officer at privacy@theneuralpost.com.
8. Data Security
We employ enterprise-grade security measures including encryption in transit (TLS) and at rest, role-based access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
The Neural Post, Inc.
100 Neural Way, San Francisco, CA 94105
privacy@theneuralpost.com